Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details, including your name, address, phone number, and email
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information, including your username, password, and security questions
• Customer support information you choose to include when communicating with us

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device and browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as companies that support our Site and Services, payment processors, and online tracking technology providers. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing products and services. We use your information to provide the Services, process payments, fulfill orders, send transaction notifications, manage accounts, arrange shipping, facilitate returns and exchanges, and enable reviews.
• Marketing and advertising. We may use your information for marketing and promotional communications and to tailor Services and advertising on our Site and other websites.
• Security and fraud prevention. We use information to detect, investigate, or act on possible fraudulent, illegal, or malicious activity.
• Communicating with you. We use your information to provide customer support, improve our Services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies to power and improve our Site and Services, including remembering your actions and preferences, running analytics, and understanding user interaction. We may also permit third parties and service providers to use Cookies to tailor services, products, and advertising.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through its controls. Removing or blocking Cookies can negatively affect your experience and may cause some Services or features to work incorrectly or become unavailable.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. This can include disclosure to vendors and service providers, business and marketing partners, affiliates, parties you direct us to share information with, and parties involved in a business transaction or legal process.

Over the past 12 months, we may have disclosed identifiers, commercial information, and internet or network activity to vendors and third parties that perform services on our behalf, business and marketing partners, and affiliates. We do not use or disclose sensitive personal information to infer characteristics about you.

We may have "sold" or "shared", as those terms are defined in applicable law, identifiers, commercial information, and internet or network activity for advertising and marketing activities with business and marketing partners.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you submit content to a public area of the Services, it may be public and accessible by anyone. We do not control who has access to information you make available to others and cannot ensure that those parties will respect your privacy or keep it secure.

Third Party Websites and Links

Our Site may provide links to websites or online platforms operated by third parties. If you follow a link to a site not affiliated with or controlled by us, you should review its privacy and security policies and other terms. We do not guarantee or accept responsibility for the privacy, security, accuracy, completeness, or reliability of third-party sites or information.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children. A parent or guardian of a child who has provided personal information may contact us using the details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell", as defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to access or know the personal information we hold about you and how we use or share it
• Right to delete personal information we maintain about you
• Right to correct inaccurate personal information we maintain about you
• Right of portability, including receiving a copy of personal information we hold about you and requesting transfer to a third party in certain circumstances
• Right to opt out of sale, sharing, or targeted advertising, where applicable

If you visit our Site with the Global Privacy Control opt-out preference signal enabled, where applicable, we will treat this as a request to opt out of the sale or sharing of information for the device and browser you use to visit the Site.